We understand that you want your products shipped out as quickly as possible. It is also imperative to know in what time frame they will arrive at your doorstep. All of our items are custom and printed after you order them. Meaning they didn’t exist before you decided you wanted it. During off-peak months orders are processed within 3-6 business days on average and ready for shipping. During peak seasonal months, orders may take up to 9-12 business days on average to be ready for shipping. Please understand these are estimates only and are not a guarantee on exact times. So many factors can play a role in these times that it is hard to give an exact number of days for each item. Additionally, global supply chains have been disrupted due to the pandemic. These factors are out of our control. But we will get your item(s) to you as soon as possible.
Shipping Rates and EstimatesShipping charges for your order will be calculated and displayed at checkout.
The majority of our products ship free worldwide (certain countries may not be available), however in some cases there may be a flat rate for shipping which will be indicated on the product page.
Additionally, we source products from a variety of vendors, so if you order multiple products, there is a strong chance they will ship, and arrive, separately.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Look Sharpish is not responsible for these charges if applied and are your responsibility as the customer.
How do I check the status of my order?When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 21 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
Shipping to P.O. boxesSome carriers have limitations around shipping to P.O. Boxes. We advise you NOT to list a P.O. Box as your shipping address.
Refunds, returns, and exchanges
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Please note refunds are only available if the item is not the size you ordered, or is damaged. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issuesPlease inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
ExchangesThe fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.